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About Brand Store

Brand Store is your one-stop-shop for ordering Saab profiled products. The aim is to provide a wide range of items from nice gifts to less expensive giveaways to support your activities in the best way! It is also the way to ensure a unified approach and high standard regarding quality and design for our profiled products. If you have questions or need assistance you are welcome to contact Brandon Customer service saab@brandoncompany.com within 14 days after receiving your order.

Green Shopping!
In order save our environment, please remember that larger and fewer orders will give both SAAB and Brandon mutual savings in administration, transportation and packaging as well as reduced CO2 impact.

Prices
All prices can be shown exclude VAT and include VAT, you change via the drop-down menu "Tax". A freight charge will be added to your order in the shopping basket, the freight charge is based on the total weight of the order. Brandon reserve the right to alter the prices when necessary and without prior notice, please also observe that SAAB reserves the right to make alterations in the collection.

Payment 
Invoice 60 days net for all B2B purposes. Credit or debit cards for B2E purposes.

Deliveries
All goods are shipped from our warehouse in Gothenburg, Sweden, to requested delivery address.

Standard freight: Normal delivery time is 2-4 work days within Sweden, 3-7 work days within the EU, due to destination. For all other destinations 5-10 work days.
Express freight: Express order placed before 01.00 p.m is sent out from Warehouse the same day. Express delivery time is 1-2 work days within Sweden and 2-5 work days within the EU. If express delivery is required the actual additional cost will be charged on each order.

Questions regarding delivery time can be directed to saab@brandoncompany.com

Customs clearance outside EU
All products are delivered with Incoterm: DAP excl. freight cost, including packaging. This means that costs for customs duty, local taxes and other additional fees shall be paid by the Customer. Customs policies vary widely from country to country; pls. contact your local customs office for further information.

Shipment tracking
Via My account you find order statistics and delivery status of your various orders. You can also follow your order throughout the entire transport process, track your order as soon as it is picked up at our warehouse.

Public Holidays
Note that there will be no deliveries or transactions made from our warehouse in Sweden on public holidays. During these days orders can be placed, but no order processing or customer support will be available.

Out of stock
If you have a large order, please submit it well in advance of the date when the products are needed. Products which are incoming will be orderable when in stock at Warehouse.

Incoming deliveries
Current delivery time to Warehouse is shown on the product page, to activate a reminder email, click on the button "Notify me" and you will receive an e-mail as soon as the product are in stock and orderable.

Special order
Welcome to contact us if you need a product outside the assortment offered in the e-shop, adding a pay off or just for some good ideas! Brandon will be happy to assist you. Please contact saab@brandoncompany.com, enter your information and we will get back to you within 24 hours.

Private purchase
If you want to order products for private use you swich role and select Private profile in the log in step. Payment method is your personnel credit card. All prices are presented included packaging and expedition costs. A freight charge will be added to your order in the shopping basket, the freight charge is based on the total weight of the order. All prices are stated included Swedish VAT. 

We accept VISA and MasterCard and your payment is secured by PayEx.
The card number is sent through a strongly encrypted connection directly to the bank. The merchant does not have access to any information about the card or your bank account. The PayEx server software (SSL) is the industry standard and among the best software available today for secure e-commerce transactions. For more information, please visit: www.payex.com

Exchange / Claim
All products are exclusively produced for SAAB by Brandon, which means that all orders are binding and the customer has no right to return a flawless product. If you wish to change to another size, please return the product within 14 days after receiving your order, in undamaged original packaging together with the return form. Customer shall cover the costs for returning the goods.
The return form should include:
1) Items returned
2) Exchanged items wanted

If you have questions about your order, or if you should receive an incomplete, damaged or defective product please contact SAAB@brandoncompany.com within 14 days after receiving your order.

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